Disappointed, again

I continue to be thwarted in my attempts to hook up my iPod video with Genesis' cardio theater system. When I went to the west Genesis branch today, none of the three people on duty knew how to hook up the thing. It should have been easy enough, it didn't look hard, but it just didn't work.
And, of course, it being Sunday morning, there was nothing on TV! So I ended up doing what I usually do at the less-grand Y -- listening to music. So far, Genesis is just not delivering. By the way, D, C and B -- the west branch is definitely no better than some of the newer Ys, save for the fact that they have individual TV screens.